Privacy Policy for احلامي تفسير الاحلام Ahlami
This Privacy Policy applies to the mobile application “احلامي تفسير الاحلام Ahlami” (referred to as “Ahlami Dream”, “we”, “our”, or “us”) available on Google Play. We respect your privacy and are committed to protecting the personal data you share with us. By using our App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our App:
- Account Information: Name, email address, password, contact number, and profile picture (provided by you during sign-up).
- Authentication Data: Login credentials (email and password).
- Chat and Call Data: Chat messages are stored to provide history. For calls, only call records (time, duration, participants) are stored. Call audio is not recorded.
- Device Information: Device type, operating system, and unique identifiers for security and analytics.
- Payment Information: Payments are processed securely via Stripe. We do not store your card details.
We do not collect sensitive personal information (such as health, biometric, or financial details beyond payment processing).
2. Permissions We Use
Our App requests certain Android permissions to provide its core features:
- INTERNET, ACCESS_NETWORK_STATE, ACCESS_WIFI_STATE: Required for chat, calls, and app functionality.
- RECORD_AUDIO & MODIFY_AUDIO_SETTINGS: Enables real-time audio calls. Audio is transmitted live and not stored.
- READ_EXTERNAL_STORAGE: Allows users to upload or update profile pictures.
- POST_NOTIFICATIONS & ACCESS_NOTIFICATION_POLICY: Sends chat replies, call requests, and updates.
- WAKE_LOCK & FOREGROUND_SERVICE / FOREGROUND_SERVICE_PHONE_CALL / MANAGE_OWN_CALLS: Keeps calls active when the screen is off.
- BLUETOOTH: Routes audio through Bluetooth devices.
- VIBRATE: Provides vibration alerts for calls and notifications.
- SYSTEM_ALERT_WINDOW: Brings the app to the foreground for incoming call notifications.
We do not use these permissions for any purpose other than providing the described features.
3. How We Use Your Information
- Provide dream interpretation chats and audio call features.
- Manage user accounts and authentication.
- Process payments securely via Stripe.
- Enable real-time communication using ZEGOCLOUD.
- Send push notifications through Firebase.
- Improve app functionality and security.
4. Data Storage and Security
Chat messages and call history (not call content) are stored securely on our servers.
We apply reasonable technical and organizational measures to protect your data, but no system is 100% secure.
5. Third-Party Services
Our App integrates with trusted third-party services that process data under their own privacy policies:
- Stripe – Payment processing
- Firebase – Authentication, push notifications
- ZEGOCLOUD – Real-time communication (calls and chats)
These services may collect device identifiers, crash logs, and analytics data to improve performance and reliability.
6. Data Sharing
We do not sell or share personal data for advertising.
Data is shared only with trusted service providers necessary to operate the App.
7. Children’s Privacy
The app is rated for general audiences: PEGI 3 / ESRB Everyone / IARC 3+ in most regions and USK 16+ in Germany.
If you are under the minimum age required by your country’s laws, you may not use this App without parental consent.
We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will delete it.
8. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your account data.
- Request restriction of processing of your data.
- Withdraw consent where applicable.
📩 To exercise these rights, email us at [email protected].
9. Data Retention
Chat history and call records are retained while your account is active.
Payment records may be retained as required by law.
You may request deletion of your account and data at any time by emailing us.
10. International Transfers
Data may be processed on servers located outside your country (e.g., AWS servers).
We ensure compliance with applicable data protection laws when transferring data internationally.
11. Updates to This Policy
We may update this Privacy Policy periodically.
Continued use of the App after updates means you accept the revised policy.
We encourage you to review this policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Company: Ahlami Dream
Address: Riyadh City, United Arab Emirates (AE)